Privacy Policy

Privacy Policy At Petta.lk, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using our website, you consent to the practices described in this policy. Information We CollectWhen you visit our website, we may collect certain information about you, including: Personal identification information such as your name, email address, and phone number, provided voluntarily during registration or checkout Payment and billing information necessary to process your orders, including credit or debit card details, which are securely handled by trusted third-party payment processors Browsing information such as your IP address, browser type, and device information, collected automatically using cookies and similar technologies. Use of InformationWe may use the collected information for the following purposes: To process and fulfill your orders, including shipping and delivery To communicate with you regarding your purchases, provide customer support, and respond to inquiries or requests To personalize your shopping experience and present relevant product recommendations and promotions To improve our website, products, and services based on feedback and browsing behavior To detect and prevent fraud, unauthorized activities, and misuse of our platform Information SharingWe respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases: Trusted service providers: We may share information with third-party partners who assist us in operating our website, processing payments, and delivering products. These providers are contractually required to keep your data secure and confidential. Legal requirements: We may disclose information if required by law or in response to valid legal requests or court orders. Data SecurityWe implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed. Cookies and Tracking TechnologiesWe use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences and interactions. You may disable cookies through your browser settings, but doing so may limit certain features and functionality of our website. Changes to the Privacy PolicyWe reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Contact UsIf you have any questions or concerns regarding this Privacy Policy, please con...